FAQs


I have an idea of what I want, but I don’t see it in the catalog. Can you customize something for me?

That’s the fun part! Send me a quick e-mail to tell me what you have in mind, and I’ll share my ideas with you. Together, we’ll come up with something personal, meaningful and adorable!


While I was out shopping, I found this great fabric. Can you do something with it?

Sure! E-mail me to let me know what kind of gift you have in mind, and I’ll reply with design ideas. I can incorporate almost fabric you find into your custom gifts.


Can I change the colors or font for my gift?

You know your little one best! I’d love to involve you in the design process. Tell me how I can make your gift suit your baby’s personality. 


How long does a design template take to personalize?

Generally, I can create your piece from the available designs in about 2 days, and it will ship via Priority Mail the next business day.


How long does a custom design take?

Custom designs can be created soon after I understand what you’d like to see. Get in touch with me as soon as you can so that we can talk about designs.


I need a birthday gift this weekend! Can you rush my order?

I can try! It depends on a few factors, such as if you need something customized, what inventory I have, where you live, etc. Simply type your “need by” date into the comments box when ordering - I'll get back to you and let you know if I can get it done. Express Mail, UPS and FedEx are available for faster shipping.


Can you ship to APO/FPO Addresses?

Absolutely! All packages being shipped to APO/FPO addresses will need to be shipped via Priority Mail - First Class just takes way too long (like 4 weeks!) Please remember to add the Priority Mail Shipping upgrade to your cart. As a special thank you to our troops and their families stationed overseas, any orders shipping to APO/FPO addresses will get a 15% discount off their total - use the coupon code TROOPS09 during checkout.


I live in town. Can I pick up my order?

I’d love to meet you! I can certainly meet you somewhere to give you your personalized gift in person. 


If your question isn't answered here, please don't hesitate to send me a message and I'll get back to you as quickly as I can.